Is a RAG indicator (i.e. Red, Amber, Green traffic light) :a valid tool for:
i) Measuring performance?
ii) Prioritising the use of time and resources?
RAGS are used fairly widely but mainly as a quick way to focus attention on areas where more attention is needed which may involve allocating more time and resources to address the issues.
RAGs are usually crude but useful aids that help to focus discussions and energy. Read more about the use of RAGS and how they can be misleading if viewed as performance measures. You can view a short article on our HR Management Dimensions facebook page.
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