[Page updated 25/05/2018]
Maintaining trust and confidentiality in our working relationships is very important to us and no doubt to you.
Our web sites, blogs and e-mail are provided by a single webhosting service based in the UK. As far as we are aware, at the date of this policy, any personal data is not stored in nor processed in any countries outside of the EEC
E-Mail Addresses and Your Contact Details
If you provide your e-mail address (or a colleague’s) to us, we do not pass your address, or that of others, on to third parties except as below or if required by law. We try to limit the information we require from you to:
Alerts about new blog articles – you can opt in to receive such alerts. Those are stored by the provider of the alert service that we use for this purpose. Usually only your name and e-mail address are required and you can opt out at any time by notifying us via any of the contact means you will see on our web site.
Answering comments or e-mails that you send to us directly or via our blogs etc. – we will use the contact details provided by you to answer your comments, if appropriate, and/or to answer any points raised by your e-mail. We may pass your e-mail address or comment to a colleague working for us or with us for that purpose.
Visitor comments may be checked through an automated spam detection service to try and trap and prevent spam – as we do not like spam and do not wish to add to it. When visitors leave comments on our web sites, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection
Advisory Work or Similar Work for You or Your Organisation – to provide appropriate advice, information etc. we shall request and use your contact details, for example, to provide the agreed services, arrange meetings, send invoices or draw your attention to particular services or ‘products’ or resources that we offer to clients. You will usually be asked to opt in, at the relevant time, for information about ‘products’ or offers that are being made available to clients and/or readers of our blog or, on some occasions, viewers of our website(s).
Such information above is kept for a reasonable period in case of later queries and/or to meet legal requirements.
A cookie is a small piece of information that is placed on your computer or smartphone when you visit certain websites. This helps to improve your experience by tailoring the content of our website to your personal requirements.
We do not gather information that reveals your personal identity; only anonymous information is collected. An exception is when you decide to provide personal details such as your e-mail address for correspondence purposes.
Viewing and Use of Our Web Sites
Articles on our web sites and blogs may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
What Rights You May Have Over Your Data
You can opt out of any free (non contracted) services such as receiving alerts to new blog articles that we publish. If you have an account on any of our sites, or have left comments, you can request to receive an electronic record of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Concerns about Personal Data or Opting Out of Services
You may write to me by using any of the contact means shown on our web sites or by using the red chat/leave message button that appears on the right hand side of this page. The button will appear after a few seconds.